BPO Outsourcing Services

At EVGROW, we provide end-to-end BPO Outsourcing Services designed to reduce operational costs, improve efficiency, and help businesses focus on growth. From customer support to sales calling and backend operations, we become an extension of your business.

Scale Your Business Faster with Reliable Outsourcing Solutions

Why Choose EVGROW for BPO Outsourcing?

✔ Experienced & trained professionals

✔ Cost-effective outsourcing solution

✔ Scalable team as per business requirement

✔ Data confidentiality & quality assurance

✔ Kolkata-based operations with local market understanding

✔ Transparent reporting & dedicated account manager

Our BPO Outsourcing Services

Telecalling & Sales Support

We handle outbound and inbound calling to support your sales and lead conversion efforts.

Includes:

Outbound sales calls

Follow-up & lead nurturing

Appointment fixing

Feedback & survey calls

Lead Generation & Appointment Setting

Our trained callers generate qualified leads so your sales team can close faster.

Includes:

Cold calling & warm calling

CRM-based lead management

B2B & B2C appointment setting

Daily performance reports

Customer Support Services

We manage customer queries professionally to improve customer satisfaction and retention.

Includes:

Inbound customer support

Complaint handling

Order & service assistance

Email & chat support

E-commerce Support Services

We support online businesses with operational and customer handling tasks.

Includes:

Order confirmation calls

Customer query handling

Return & replacement coordination

Backend order processing

Where truly great things can happen

Why Evgrow Marketing Champion

Let’s find out, How we will Help?

Why Choose Evgrow

Solutions for each and every business support functions with more than 150 + services.

Total Business Solutions

Online Services

Free Consultation

Solutions for each and every business support functions with more than 150 + services.

Total online services delivered in most trustworthy manner. Online support for existing clients.

Customer Service

Technology Driven

Delivered by Experts

We maintain constant touch with our existing clients for any further consultation and support.

Use of latest technologies make us capable of delivering business services in a consistent way.

In a mission to deliver error-free and quality services, we only rely on domain experts.

PROCESS OF BUYING

Initial Consultation

1

2

Requirement Analysis

3

Proposal & Quotation

Contact us via phone, email, or website form. Share your business goals, service needs, and timeline.

Our team reviews your objectives and proposes tailored solutions. We may schedule a discovery call to clarify scope and expectations.

We don't play around – that means that our bold and confident approach to closing results in you walking away with the keys to your new dream property.

4

Agreement & Onboarding

Once approved, we sign a service agreement or contract. You’ll be onboarded with a dedicated project manager and communication channel.

MEET OUR FOUNDER

Chhabi Chakraborty, the visionary founder of Evgrow Marketing, whose passion for innovation and entrepreneurship led him to create a company that bridges the gap between technology and business growth. With a strong foundation in engineering and a deep understanding of digital ecosystems, Atanu has built Evgrow into a dynamic force in the fields of digital marketing, IT solutions, and BPO outsourcing. His journey began with a desire to help businesses harness the power of technology to achieve measurable success, and that mission continues to drive every aspect of the company’s operations. Known for his strategic thinking and hands-on leadership, Atanu combines technical expertise with a keen business acumen, ensuring that Evgrow delivers not just services, but transformative solutions. Under his guidance, the company has grown rapidly, earning a reputation for reliability, creativity, and client-centric innovation. Chhabi’s commitment to excellence and his ability to adapt to the ever-changing digital landscape have positioned Evgrow as a trusted partner for businesses across industries. His leadership style fosters collaboration, continuous learning, and a culture of integrity, making Evgrow not just a workplace, but a hub of growth and opportunity.

CHHABI CHAKRABORTY

Ready to work together?

We provide more than just services-we build relationships that last. Ready to expand your business? Start your journey toward digital success today. Contact EVGROW today for online business elevation.